Browse Books: Business & Economics / Total Quality Management

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company By Joseph Michelli Cover Image

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Hardcover)

By Joseph Michelli

$30.00

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Built to Last: Successful Habits of Visionary Companies (Good to Great #2) By Jim Collins, Jerry I. Porras Cover Image

Built to Last: Successful Habits of Visionary Companies (Good to Great #2) (Paperback)

By Jim Collins, Jerry I. Porras

$22.99

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Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers By Timothy Ferriss Cover Image

Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers (Hardcover)

By Timothy Ferriss

$32.50

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Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results By Mike Rother Cover Image

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (Hardcover)

$36.00

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Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization By C. William Crutcher, Fernando Flores (Foreword by) Cover Image

Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization (Paperback)

By C. William Crutcher, Fernando Flores (Foreword by)

$29.94

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Lean Turnaround (Pb) By Art Byrne Cover Image

Lean Turnaround (Pb) (Paperback)

$41.00

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Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation By Karen Martin, Mike Osterling Cover Image

Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (Hardcover)

By Karen Martin, Mike Osterling

$40.00

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Tribe Of Mentors: Short Life Advice from the Best in the World By Timothy Ferriss Cover Image

Tribe Of Mentors: Short Life Advice from the Best in the World (Hardcover)

By Timothy Ferriss

$30.00

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Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition By Masaaki Imai Cover Image

Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition (Hardcover)

By Masaaki Imai

$46.00

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The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company By Art Byrne, James Womack Cover Image

The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company (Hardcover)

By Art Byrne, James Womack

Out of Print - Not Available

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Zero Acceptance Number Sampling Plans By Nicholas L. Squeglia Cover Image

Zero Acceptance Number Sampling Plans (Paperback)

By Nicholas L. Squeglia

$84.00

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The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization By Tracey Richardson, Ernie Richardson Cover Image

The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization (Paperback)

By Tracey Richardson, Ernie Richardson

$36.00

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Business & Economics / Total Quality Management